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Shipping Policy

Shipping Methods

Standard Shipping

Delivery Time: 30 to 45 business days

Cost: Free for all orders

Ideal for non-urgent purchases with flexible timelines.

Expedited Shipping

Delivery Time: 7 to 15 business days

Cost: Additional fees apply (calculated at checkout)

Recommended for time-sensitive requirements.


Order Processing & Tracking

Upon shipment dispatch from our facility, you will receive a tracking number.

Tracking Options:
Monitor your shipment's progress using the tracking number via:

Your account dashboard at hkzauto.com

Carrier websites (UPS, FedEx, or USPS - assigned based on optimal routing)


Important Considerations

Delivery Delays: While we strive for punctual delivery, unforeseen circumstances may cause delays, including:

Severe weather events

Customs clearance procedures

Carrier operational disruptions

Address Accuracy: Double-check your shipping address during checkout. Returned packages due to incorrect addresses incur reshipping fees.


Customer Support

For order inquiries or shipping assistance:

Emailtim@hkzauto.com

Response Time: Within 24 business hours

We deeply appreciate your patience and understanding regarding global logistics variables. Thank you for choosing HKZ Auto – we value your business and are committed to serving your automotive needs.